Virtual Prepaid Mastercard | NBG (2024)

  • Individuals
  • Daily Transactions
  • Cards
  • Prepaid Cards
  • Virtual Prepaid Mastercard

You can shop online quickly, easily, and securely keeping all your bank details safe.

Specifically, you can:

  • Control your finances
  • Load and unload your card any time
  • Shop online with increased security provided by Mastercard® Identity CheckΤΜ
  • Monitor your transactions with push notifications
  • Make additional transactions like standing orders
  • Earn rewards every time you use, load, or unload your card
  • Manage your card online via Internet and Mobile Banking
  • Reach your tax threshold
  • Get Go For Morerewards with every purchase, payment or charge

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In brief:

  • Flexible loading
  • Controlled transaction limits
  • Secure online shopping
  • Go For More rewards

I want to get in touch

Virtual Prepaid Mastercard

Virtual Prepaid Mastercard

Issue my card

Virtual Prepaid Mastercard in a few steps

User login

If you are a registered user, log in to Digital Banking and from the home page go to the "Cards" section and select "Get a new card".You will not need to submit any supporting documents during the process.

Card selection

Then, from the card options that appear, select the Virtual Prepaid Mastercard.

Terms acceptance

Next, you select the expense billing account and accept the product terms.

OTP input

Now you confirm your details and enter the OTP to complete the process.

Completion

Finally, after the transaction is completed, you can print the receipt.

Do you want more information?

Where can I use my card?

You can use your virtual card all over the world for:

  • Online purchases at any store accepting Mastercard
  • Phone and mail orders
  • Online bill payments to organizations accepting Mastercard, including taxes, Vehicle Circulation Tax, insurance premiums, etc.
  • Transaction pre-approvals
  • Standing orders
  • Hotel bookings or car rentals

When can’t I use my virtual card?

You cannot withdraw cash, pay in installments, and make transactions that require a physical card.

How can I make a purchase without a physical card?

You enter the 16-digit number, the expiry date, and the disposable OTP (One-time password) you will receive on your mobile phone.

How secure is using my virtual card?

Your spending is secure since you can load and unload your card yourself.

What shall I do if I forget my card details?

You can retrieve the card details at any time on Internet or Mobile Baking by choosing ‘Virtual Card Details’ and entering the disposable OTP (One-time password) you will receive on your mobile phone.

What happens if I lose my card details?

You can call us at 210 48 48 484 if you feel the details may be stolen. You can also cancel the card via Internet Banking and issue a new one.

Does this card expire?

The card has a 5-year duration and renews automatically.

How can I cancel my card?

You can cancel your card via Internet Banking by choosing ‘Cancel’ and entering the disposable OTP (One-time password) you will receive on your mobile phone. You can also call Phone Banking at 210 48 48 484 and cancel your card.

Can I issue a virtual online card if I’m not an Internet & Mobile Banking user?

Yes, you can. If you are an NBG customer, you can sign up through your mobile here . If you are not an NBG customer, click here . In both cases, you don’t need to visit an NBG branch.

Can I manage my Virtual Prepaid Mastercard via Internet Banking?

Yes, you can manage your card online via Internet Banking and do the following:

  • Manage security
  • Freeze/unfreeze
  • Notify the bank about loss/theft

What supporting documents do I need?

  • Identity card or passport

    Your ID card or passport must be valid.

    Tell me more

  • Proof of current home address

    This can be a recent utility bill or other document evidencing your home address.

  • Income Tax Clearance Certificate

    The income tax slip clearance certificate of the last two years.

  • Phone bill

    A recent landline telephone bill from your service provider.

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Information on Prepaid card limits

We would like to inform you that as of 11/1/2024, the National Bank, in compliance with the current regulatory provisions (Law 4557/2018 as amended), is adjusting the limits and certain features of its prepaid cards.

Get your Virtual Prepaid Mastercard

It’s so easy to get your new virtual prepaid card and make quick, easy, and secure purchases. Take the first step and complete the online application now.

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Go For More: earn points, earn euros!

Transactions with your credit card, payment of your bills, insurance of your vehicle, consistent repayment of your loan installments, purchases at the partner businesses with your debit or prepaid card, and much more. These are all ways in which you earn points and redeem them in more than 7,500 partner businesses throughout Greece. This way you pay less or not at all!

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More digital capabilities for you

Download the NBG Mobile Banking app

The NBG Mobile app gives you a host of benefits, from bill payments and shopping to transactions and managing your housing loan. Download the app to your iPhone or Android and simplify your transactions.

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Our customer service team is here for you

We're always ready to help

Our highly trained team is waiting to answer any questions you may have, in person or by phone.

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Virtual Prepaid Mastercard | NBG (2024)
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