Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,375 ratings
Thank you!
Problems in the last 24 hours in Honolulu County, Hawaii
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Honolulu County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Spectrum
Spectrum is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Honolulu County, Hawaii
The most recent Spectrum outage reports came from the following cities:Honolulu, Pearl City, Mililani Town, ‘Aiea, Kapolei, ‘Ewa Beach, Waipahu, Wahiawā, Hau‘ula and Kaneohe.
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| City | Problem Type | Report Time |
|---|---|---|
 Honolulu | Internet | |
| Honolulu | Internet | |
| Pearl City | Wi-fi | |
| Honolulu | TV | |
| Mililani Town | Phone | |
| Honolulu | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Honolulu County, Hawaii
Latest outage, problems and issue reports in Honolulu County and nearby locations:
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@Ask_Spectrum I’ve been trying for two hours to get help with setting up my internet. Online redirects me and the chat fails, over the phone the call keeps failing on me after holding for 20 mins. Please help!!
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@Ask_Spectrum my phone still isn’t working. What’s wrong with your Mobile service
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
Another night. Another issue with @Ask_Spectrum “reliable” internet service. WTF man
- Jonah Flores (@joflooooo) reported fromKahalu‘u, Hawaii
.@Ask_Spectrum @GetSpectrum deadass removed @RedZoneChannel from our sports package...... give me that **** back bruh or we gonna have problems
- 808 Manukan (@808Manukan) reported fromHonolulu County, Hawaii
Way to **** up the cable @Ask_Spectrum Totally jacked it all up now smdh #damnspectrum #tookawayondemand #cantordersh*t #f*ckupkine
- Karma Renee (@iAmMissKarma) reported fromHonolulu County, Hawaii
At this point @GetSpectrum is so bad I’d legit just rather not have internet at all. Like I’m just gonna cancel this **** I could use my phone as a hotspot and get better internet service
- Rufino Dan Magliba (@RufinoIV) reported fromHonolulu County, Hawaii
Dear @Ask_Spectrum @specsportshi please help! #WTF!
- the wild wahine (@thewildwahine) reported fromHonolulu County, Hawaii
@Ask_Spectrum what up with outage in Waikiki in Honolulu, HI we cannot get on. We need to work.
- Courtney (@courtneyyukie) reported from‘Aiea Heights, Hawaii
If you have spectrum & live in Kapolei/Makakilo, just a heads up there’s a HUGE outage so your stuff is probably not gonna work for a while
- Jordan Dinong (@Jordyisaninja) reported from‘Ewa Gentry, Hawaii
@Ask_Spectrum is there an outage on Oahu hawaii, specifically ewa kapolei area
- Avery (@capturethe808) reported fromHonolulu County, Hawaii
@Ask_Spectrum omg the internet in Honolulu, HI 96813 is SUPER SLOW RN!! AND that’s why I won’t switch over to your mobile plan
- Alex Weber (@rangerbob316) reported fromKo Olina, Hawaii
@GetSpectrum can you confirm if internet service is down for zip 33759 - we have been without internet for most of today
- Mekel Kasanova™ (@MekelKasanova) reported fromHonolulu County, Hawaii
Sorry guys my @Ask_Spectrum internet is down due to a flash flood storm we had out here. Hopefully it’ll be up soon
- Lord of Storms End 🦌 (@D_Lew_Lew) reported fromPearl Harbor, Hawaii
@GetSpectrum your internet is literally thee worst in Hawaii. Please fix your sh*t
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
@Ask_Spectrum internet went down for 96744 zip
- DeborahLynn (@DeborahLynnnnn) reported fromWaipi‘o Acres, Hawaii
I literally live down the road from @GetSpectrum and my internet sucks @$$. #noservice #247
- Ａｌｌ Ｋｎｉｇｈｔ Ｅｍｐｉｒｅ (@AllKnightEmpire) reported fromMililani Town, Hawaii
@GetSpectrum Seems like everyone in Hawaii is having issues! Been on hold for 35 mins.
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@GetSpectrum you ****** me over on my phone plan. #wtf
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@GetSpectrum I’ve been trying to receive assistance with setting up internet in my home for the past two hours and keep getting disconnected/redirected. Please help!
- Caitlin Bunner (@chickdrummer88) reported fromHonolulu County, Hawaii
So, bad news... our area's @GetSpectrum service is down. Thank you @F2KComNet for the amazing raid! I'm hoping it will be back up soon so I can raid with MRGL
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Axurys (@Alk1018) reported
@Ask_Spectrum can you fix you’re internet me and my friend are trying to play some destiny
- diana (@honkdianuhh) reported
@Ask_Spectrum help me. spectrum tryna doxx me
- Capmyne (@jedicarterr) reported
@Ask_Spectrum any ETA on the resolution of the internet/TV outage in Spring Hill, TN? It’s been 16hours. 14hrs over the resolution time that was originally adv on the website.
- Adam💣 (@waddupadam) reported
@Ask_Spectrum we have no cable or Internet in our household, is our area down?
- Sxlve Lazuli (@didwhatican) reported
I hate how these TWC songs be giving me nostalgia. Yazi one day i'mma hear "Still in the mix yall ****** be ballingKnow I'm the **** I do say it often" then have a mental breakdown.Not even going to wait for the collec' call part 😐😔
- ethanol (@theethanluo) reported
@Ask_Spectrum your company is bad
- CompassAMG (@CompassAMG) reported
@Ask_Spectrum What is happening with the Spectrum service in Ormond Beach, FL this morning? Continuous freezes, speed 1/20th of contract. Even after troubleshooting and resetting router, not improved.
- aaron (@ItsAaron_twt) reported
@Sneegsnag @GetSpectrum i cant tell you how many times i’ve had to dm them just to ******* fix my internet its so annoying
- Mack (@johnmack1984) reported
@Ask_Spectrum still no internet service in Spring Hill TN. 17 hours and counting. Getting ridiculous
- BRYAN LANKFORD (@voodoohwy29572) reported
@Ask_Spectrum yall phu*cking suck for an internet provider, I am getting rid of yall if you dont fix my ****
